Seconity
Managed Services

You use. We operate.

Platform, hardware fleet, integrations, and data feeds – operated by Seconity, with SLA and a clear responsibility matrix. For plants that want the impact without building up their own platform team.

Principle

The platform is one thing. Operations are another.

Every real-time platform requires operation: tags have batteries, anchors need maintenance, releases need deployment, integrations need monitoring. Many IT departments can handle this – but not all want to, and not all have the staffing. The alternative isn't doing without. It's Managed.

Services

Complete operation. Clear responsibility. Measurable quality.

Platform operations.

Monitoring, patching, releases, backups – in our cloud, your tenant, or on-premises at your facility.

Hardware lifecycle.

Battery management, replacement, procurement, disposal – the tag fleet is our responsibility, not yours.

Integration monitoring.

SAP connectors, APS feeds, and interfaces run monitored – we spot disruptions before you notice them.

Responsibility matrix.

Who does what, who escalates where – in writing, clear, with no gray areas.

99,5+ %
Platform availability
< 1 hr
Response to critical incidents
Monthly
KPI reporting across all active use cases
Quarterly
Review including optimization proposals and digital twin status

Compare managed services against in-house operation. We'll help with the math.

Im Gespräch kalkulieren wir beide Szenarien mit Ihren Zahlen – Personal, Verfügbarkeit, Risiko. Danach entscheiden Sie. Beides ist bei uns möglich, auch der spätere Wechsel.